Palacebet South Africa Registration | How to Sign up and Log in

With so many great features and bonuses, it is not surprising that Palacebet is already getting many positive reviews among South African punters. Upon creating a new account at Palacebet, you can claim an R50 free bet plus 3× deposit bonuses worth up to R6000 to use on live and pre-match sports. But how do you go about it?

This article takes you through the Palacebet registration and login steps. Not forgetting the FICA verification process – a step key activity towards a successful registration.

Step-by-step Guide on How to Register at Palacebet

The Palacebet sign up process can be completed fairly fast. Get started by following the steps below:

What to use: Phone or PC
Necessary: 18+, ID or Passport
Time needed: 4 min
  1. 1

    Visit the official Palacebet website

    The Palacebet register button is labeled “Join Now.” Click on it. You will find it in the top right-hand corner of the screen.

    Visit the official Palacebet website

  2. 2

    Enter your details

    Here, you will complete the three-page registration form. Ensure you enter the correct details; otherwise, you will have problems verifying your account. This information should match the FICA documents you will be asked to send when requesting a withdrawal.

    Page one: Requires you to enter your name, email address, and date of birth.
    Page two: Requires you to provide your mobile number, ID/Passport number, province, and physical address.
    Page three: Enter your password, username, and source of funds.

    Enter your details

  3. 3

    Enter bonus code

    In the last box with the indicated bonus code, enter the relevant promo code to claim your welcome bonus.

    Enter bonus code

  4. 4

    Complete the registration process

    Part of completing the registration process is to accept the Palacebet terms and conditions. Then select the “Create My Account” option. You will get a link in your email inbox to commence the pre-verification process.

    Complete the registration process

Palacebet Registration Terms & Conditions

Like any other sports betting site, Palacebet has terms and conditions which are governed by. Customers wishing to create an account on the site must read and understand the terms well. Some of these terms include:

  • Only individuals above the age of 18 can successfully open accounts on Palacebet.
  • Accounts of minors will be immediately closed, and any remaining funds will be forfeited.
  • You are only permitted to open one account in your name. Palacebet reserves the right to close your account if you have opened multiple accounts in your name.
  • You must acknowledge that the information provided during registration is accurate and verifiable.

What do you Need for Verification in Palacebet – FICA Requirements

After completing your Palace bet sign up process, it is advisable to submit your FICA documents through the upload tool. The sooner you complete the FICA verification, the quicker you can access your winnings. The good thing is that, upon sending the documents, customer support will approve them within 24 hours.

Follow these three steps below to upload your FICA documents:

  1. Visit the Palacebet website: Login to your account.
  2. Access your profile: Click your name in the top right corner of the screen to do this.
  3. Upload documents: Click the “Documents Upload” button under the personal information section. Select the appropriate document (Driver’s license, ID, or Passport) and click Upload Files to find these files on your mobile or desktop.

The same steps – you can use in the Palacebet app. Repeat the above process until you have successfully uploaded at least one proof of residence and one proof of ID, so you can be verified.

What Becomes Available to Users after Registration on Palacebet

After creating a Palacebet account, you are guaranteed amazing bonuses and features, as you will see below:


Every new customer who creates a Palacebet account is awarded an R50 free bet and 3× deposit bonuses worth R6,000 to use on sports.

Below is a breakdown of the Palacebet welcome bonuses:

  • R50 free bet (no deposit offer)
  • 100% up to R2, 000 (1st deposit offer)
  • 50% up to R2, 000 (2nd deposit offer)
  • 100% up to R2, 000 (3rd deposit offer)

Betting Markets

The range of sports options available at Palacebet will excite you. You can expect to find betting markets on markets, cricket, tennis, American football, and golf. You can also bet on lucky numbers, casino games, and bet games.

Customer Support

Generally, Palacebet’s customer support is considered to be efficient and helpful. Their representatives are friendly and offer quick response times. Use the following channels to reach them:

  • Phone: 0860725 223
  • Email:
  • Live chat: click the speech icon at the bottom right of the homepage
  • Social media: Twitter & Facebook

How do I Log into my Palacebet Account after Registration?

The Palacebet login process is akin to most online bookmakers that require you to provide a username and password: To access your Palacebet account, follow the steps below:
  • Click the “Login” button next to the “Join Now” button.
  • A login page will appear. Enter your username/email and password.
  • Click the “login” button to complete the process and explore the bets you can place.

How do I Deposit Palacebet Account?

Funding your Palacebet account is easy. Follow these simple steps:
  • Go to the banking section and click on deposit.
  • A list of available methods will appear. Some of the accepted methods include credit/debit cards, EFT, Ozow, Zapper, and 1voucher.
  • Enter the amount of funds you want to fund your account with. Keep in mind the minimum and maximum deposit amounts the site allows.
  • Money will appear in your account.

How can I Recover my Palacebet Account?

Should you wish to recover your Palacebet account, you can use the Palacebet forgot password feature.

  1. To access the “Forgot Password” page, click the “Login” button.
  2. Find the “Forgot Password” link below where you input your password.
  3. Clicking on it will open the page where you can recover your account.
  4. You will be asked for your email and date of birth.

A new password will be sent to your email, which you can use to access your account.

Common Palacebet Registration and Logging Problems

Everything may not run perfectly during your Palacebet sign up process. You may come across some problems that delay or lead to the rejection of your registration. Below are some of the problems you may encounter:

Problem with Uploading FICA Verification Documents

The first problem you may encounter is the rejection of the FICA documents. Some of the instances where your ID/Passport or proof of residence documents may be rejected are if the photos or image is unclear. In addition, your FICA documents can be rejected if they are invalid or outdated.

Existing Account

If you already have a Palacebet account and try to register with the same email/username, you will not be granted access. Just reset your password to access your already existing account.

Incorrect Login Details

Sometimes, you can enter incorrect login details (username or password), preventing you from accessing your account. Double-checking the information entered can usually resolve this issue.

Technical Issues

Occasionally, you may run into technical issues preventing you from logging in. This could be due to server maintenance or other problems on the betting site’s end.

Fortunately, most of these problems can be handled by customer support. If you can’t solve them yourself, don’t hesitate to contact their representatives.


Conclusively, we can confidently say that anyone can register at Palacebet, provided they are 18 years and above. While the verification process can take some time (24 hours), you will get access to various betting markets, competitive odds, and bonuses when you are cleared. This makes up for any glitches you may encounter along the way.