How to Register at SportPesa: Bookmaker with Competitive Odds

SportPesa is a leading brand in the South African online betting industry. It’s well-known for its excellent mobile application and high odds for various events. Other features that make it a popular choice for bettors are its outstanding customer service and live sports coverage.

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Indran Naidoo Indran Naidoo
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You can take advantage of these offerings only if you have an active account on the site. That is why we created this detailed review. We’ll walk you through the SportPesa registration process and what you get after signing up. 

Step-By-Step Guide on How to Register at SportPesa

There are two ways to set up a SportPesa account. The simplest option is to send “GAME” to 47773. After this, you must complete your profile information. The second method is more comprehensive and follows these steps:

Time needed: 7 min
  1. 1

    Visit the site and click the SportPesa register option

    Launch your browser and navigate to the sports betting site. Click “Register Now!”

    Visit the site and click the SportPesa register option

  2. 2

    Enter your details

    On the SportPesa sign up page, choose your type of ID and enter your identification number. Provide a valid phone number and a strong password.

    Enter your details

  3. 3

    Accept the terms and conditions

    After entering these details, accept the terms and conditions and click “Get Registration Code.”

    Accept the terms and conditions

  4. 4

    Enter the code in the appropriate field

    You’ll receive a code via SMS, which you enter into the provided slot. Click “Next.”

    Enter the code in the appropriate field

  5. 5

    Verify your account

    Upload your documents to complete the process.

    Verify your account

Register Now!

Registration Terms & Conditions 

There are certain rules and regulations to abide by in order to successfully register and bet on SportPesa. These include:

  • Bettors must be at least 18 years old before registering. 
  • You must not fall into the category of excluded persons as noted in Section 14 of the National Gambling Act 2004.
  • It’s mandatory to complete the SportPesa sign up process before wagering.
  • Creating more than one account is prohibited.

What Do You Need for Verification in SportPesa – FICA Requirements 

If you registered via SMS, you must complete the SportPesa FICA verification. This is a safety measure that licensed bookmakers take to protect their customers.  While testing the bookmaker, we discovered that for verification, you’ll need an identification document, like an identity card. You’ll also need proof of address, like a utility bill. Once you have these, use this guide to proceed with the verification process:
  • Log into your account: Enter your phone number and password to access your account.
    1
  • Visit your profile section: You do this by selecting “Edit account info.”
    2
  • Upload your documents: Upload your identification document and proof of address. The bookmaker might take up to 48 hours to process your information.
    3
Login Now!

What Becomes Available to Users After Registration on SportPesa 

In the following section, we explore what the bookmaker has in store for its registered South African punters. 

Bonuses

We were quite disappointed to learn that there were no bonuses, even those that required a promo code. The site doesn’t have a welcome bonus or reload deals. However, it compensates for this by offering competitive lines for well-known events. This way, punters get more value from their winning bets. 

Bets

When compared to other established bookies, we discovered that it offers markets for fewer sports. On SportPesa, you can wager on 12 sports, including soccer, MMA, volleyball, and baseball. For those who enjoy betting on virtual sports, there are markets for eSoccer. 

On the bright side, its coverage of each game is comprehensive. Soccer takes the lead, with hundreds of markets available daily. This extensive coverage also includes its live betting offerings. Be it friendly games or more popular events like the World Cup, SportPesa will offer markets you can wager on. 

Support

Bettors in South Africa get access to great customer service after registration. The following are the available communication channels on the platform:

Calling the phone line is the fastest way to get responses on the betting site. Through this medium, you’ll speak to an actual person who will provide helpful support.

Our research shows that another way to get quick replies is via live chat. To use this option, click on the “Chat with us” option pinned to the bottom right of the screen. This opens a chat window where a bot greets you. However, once you demand to chat with a representative, you’re connected to a real person. 

Another means of reaching out to the support team is via Instagram. However, after trying out this option, we learned that responses aren’t as fast as in live chat. Bettors can also send WhatsApp messages and expect prompt replies. 

E-mail is another communication channel, but expect replies within a few hours. You can follow the bookmaker on Twitter, YouTube, and Telegram to get more information about its offers.

How Do I Log into My SportPesa Account After Registration?

Once you register online, logging in becomes a walk in the park. Here are the steps to follow:
  • Visit the site: Launch your mobile browser and visit the online betting site.
    1
  • Enter your details: Enter your phone number and password in the appropriate fields located at the top of the screen.
    2
  • Click Login: Tap the login option to access your account.
    3
  • Complete your account information: If you haven’t completely set up your account, click “Edit account info” at the top right of the screen. On this page, complete your profile details. These include your address and email.
    4
Login

HOW DO I DEPOSIT INTO A SPORTPESA ACCOUNT?

Based on our own experience, here’s how to make a deposit at the bookmaker:
Make a Deposit

How Can I Recover My SportPesa Account? 

If you forgot your password and struggled to recover your account, we have you covered. Here’s the step-by-step guide you should use:
  • Visit the site: Open your browser on your computer or mobile device.
    1
  • Select the option to recover password: Click on “Forgot Password?” at the top-right corner of the screen.
    2
  • Enter the necessary details: Provide your identification number and mobile number. Click “Get Reset Code.”
    3
  • Enter the code: You’ll receive a code via SMS, which you enter into the system. Then, reset a new password and confirm it.
    4
Restore

Note that if you used the deactivate account option, you can only recover it by contacting customer support.

Common Registration and Logging Problems 

Registering and logging into the bookmaker is straightforward and easy. However, some punters might encounter some problems. Below are common issues you might come across and their solutions.

  • Incorrect number format: When entering your phone number, ensure it starts with the country code +27.
  • Unstable internet connection: This might slow down the process. Before you sign in, ensure your internet connectivity is at its peak. 
  • Existing account: We mentioned earlier that having multiple accounts is prohibited. So if you already signed up on the site, you can’t do so again. Instead, attempt to recover your old account.

Conclusion

There you have it! A detailed explanation of how to register and log into SportPesa. With this guide, you can get started on your betting journey at the online bookmaker. To make the process easier, ensure you have all the necessary details at hand before attempting to create new account. 

Indran Naidoo

author-avatar
Main author/editor
Indran Naidoo is the chief author of OnlineBettingSA. 30 years in the sport. Former coach of 3 sports. Has worked as an author and editor for African and European companies.

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