How to withdraw money from SportPesa

SportPesa South Africa is known for its seamless and efficient withdrawal process, making it a preferred choice among bettors. However, it's important to note that Sportpesa requires you to submit your FIСА documents to complete your first withdrawal.

In this guide, we will look at everything you need to know about Sportpesa withdrawal, including popular withdrawal methods and how to make withdrawals fast after conducting the FICA verification.

The first step for Sportpesa withdrawal – Verification

FICA verification is essential for betting sites in South Africa to comply with the law, prevent financial crimes, ensure responsible gambling, protect customers, and maintain a trustworthy reputation.

Thus, it is a common practice for South African bookies to request you to FICA your account before asking for your first payout. Fortunately, SportPesa has made it easy to upload and submit FICA documents on both mobile and desktop.

Follow these steps to submit your FICA documents:

  1. Visit the Sportpesa website ( Sign in to your account using the login details you used during registration.
  2. Go to “Edit Account info”: Submit scanned copies of the required documents for verification. The process is relatively fast and mostly takes less than 24 hours.

Below are the required FICA documents:

  1. Proof of Residence: Submit a copy of a document that confirms your residential address. Acceptable documents may include a utility bill (e.g., electricity, water, or gas bill), lease agreement, mortgage statement, or any other official document that clearly displays your name and residential address. Make sure the document is recent and not older than three months.
  2. Identification Document: Provide an exact copy of your ID card, passport, or driver’s licence. Ensure that the document is clear and legible.

Sportpesa withdrawal methods, time, and limits

Once you’ve had successful bets on Sportpesa, you’ll likely want to cash out your winnings. Thankfully, Sportpesa offers a range of payment options to facilitate this process. The withdrawal periods on Sportpesa depend on the payment method you choose. However, it’s worth noting that all withdrawals are processed relatively fast.

Withdrawal methodsProcess timeMax withdrawalMin WithdrawalFees
Bank transferUp to 48 hoursR5000N/Afree
FNB eWallet4- 24 hoursR5000N/Afree

How to withdraw money from SportPesa by FNB eWallet and bank transfer

Withdrawing money from SportPesa can be done easily through FNB eWallet or bank transfer. To guide you through the process, here are the step-by-step instructions:

  1. Log into your SportPesa account: Go to the “Withdrawal” section. This is found in your account settings.
  2. Choose a withdrawal option: You will find two choices: FNB eWallet and Bank Transfer. Select the option that suits you best.
  3. FNB eWallet: If you choose FNB eWallet, provide the mobile number associated with your FNB account and enter the amount you wish to withdraw. Double-check the details for accuracy.
  4. Bank transfer: If you prefer the bank transfer option, complete the form by entering your bank name, account number, mobile number, and the desired withdrawal amount.
  5. Initiate the withdrawal: Click on the “Withdraw” button to initiate the payout process. You will receive a confirmation message indicating that your withdrawal request has been received.

Keep in mind that the processing time for withdrawals may take up to 48 hours to reflect in your account. Be patient and allow the necessary time for the transaction to be completed.

Also, note that the Sportpesa maximum withdrawal limit is R 5,000.00 per day or R 25,000.00 per month. Your withdrawal may not be successful if you exceed the limit.

Sportpesa withdrawal terms and conditions

When it comes to withdrawing funds from your Sportpesa account, it’s essential to familiarize yourself with the terms and conditions to ensure a smooth and hassle-free experience. Here are the critical points to consider regarding Sportpesa cash out terms and conditions:

  1. Before you can make a withdrawal on Sportpesa, it is mandatory to complete the FICA verification.
  2. The time it takes for Sportpesa to process your withdrawal depends on the chosen option. But generally, it takes 24 to 48 hours to process the payment after requesting the withdrawal.
  3. Sportpesa offers two withdrawal options: e-wallet and electronic transfer.
  4. Sportpesa maximum payout limit is R5000 per day or, R25000 per month. If you wish to withdraw an amount exceeding this limit, you may need to contact Sportpesa’s customer support for assistance.
  5. Sportpesa occasionally offers promotions to its users. If you participate in a promotional offer, it is crucial to carefully read and understand the specific conditions for receiving the associated funds. Often, these conditions require you to place a certain number of bets or meet specific criteria before withdrawing the promotional funds to your wallet.
  6. In the event that you change your mind or need to cancel a withdrawal request, Sportpesa allows for a limited time window to do so. While your withdrawal request is still pending, you have the option to cancel the entire withdrawal or a portion of it. However, once your request has been approved and the processing of the withdrawal has commenced, it will no longer be possible to cancel or modify the request.

Sportpesa contact number, email, and other ways to get support

If you encounter any SportPesa withdrawal problems, don’t panic. Here are several channels through which you can seek support:

Email: To receive prompt responses and assistance, you can send an email to Sportpesa South Africa’s customer support team at

Customer Service Number: If you prefer direct communication, you can reach Sportpesa’s customer support by calling their helpline at 0861047773.

WhatsApp: Sportpesa also offers support via WhatsApp, where you can send your queries or concerns and receive assistance. Simply save the WhatsApp number 074 00 47773 and send a message explaining your issue.

Social Media: Sportpesa maintains an active presence on social media platforms, particularly Instagram and Twitter. You can follow them on Instagram at @SportPesa_sa and on Twitter at @SportPesaSA.

Additionally, it’s worth noting that Sportpesa has a customer help page on its website. This page serves as a helpful resource for finding answers to frequently asked questions (FAQs) and common concerns related to the platform.

Although they do not currently provide a live chat feature, we found the above contact methods quite sufficient.

Conclusion: Sportpesa withdrawal guide

In conclusion, Sportpesa provides a user-friendly and convenient platform for sports betting enthusiasts in South Africa.

One of the key strengths of Sportpesa is their reasonable terms and conditions for withdrawals. They do not impose any additional fees as a standard practice, which is a significant advantage for users. Additionally, their withdrawal times are fair and competitive, ensuring that you can get your winnings in a timely manner.

However, it’s important to note that completing the FICA verification process is a prerequisite for making the first withdrawal.

But overall, Sportpesa offers a straightforward and reasonable withdrawal process designed to meet the needs and expectations of both new and seasoned bettors.