Betway's match problems: postponements, no coverage, no results

We have all been there. You have taken your time to analyze a particular match, then the unfortunate news comes in that the event has been postponed or canceled. You are left wondering what will happen to your bet?

This article will guide you on what to do when a bet you placed on Betway is postponed or canceled. We will also see what happens when there is no coverage or a bet is yet to result on Betway.

What does no coverage mean on Betway?

No coverage on Betway typically means that the sports event or market you are trying to bet on is not available for betting at the moment. If you encounter this message, you should check back later to see if the market has become available again, or contact Betway customer support for further assistance.

There are several reasons why a sports event or market may show “no coverage” on Betway. Some of the most common causes include:

  1. The event is yet to start: If a sports event is scheduled to take place in the future, Betway may not offer betting markets for it until closer to the start time. This ensures that the most accurate and up-to-date odds are available for customers.
  2. The event has already ended: If a sports event has already taken place, Betway will no longer offer betting markets for it. This is because the event’s outcome is already known, and it is impossible to place any further bets on it.
  3. The event is currently suspended: If a sports event is suspended due to weather, technical issues, or other factors, Betway may temporarily remove the betting markets for that event. This is to avoid any confusion or potential errors in betting.
  4. Betway does not offer betting on that sport or event: While Betway offers a wide range of sports and markets, some events or sports may not be available for betting. This could be due to several reasons, such as licensing restrictions or low customer demand.
  5. Technical issues: In rare cases, “no coverage” on Betway may be due to a technical issue or outage with the platform or the particular market you are trying to access (This sometimes happens in Lucky Numbers). In such cases, it is recommended to wait a while and try again later or contact customer support for assistance.

What does “not resulted” mean on Betway?

When you get the Betway not resulted reply, there is a big possibility that their team is working on having that particular match details and results updated on the system. Come back after an hour to see if the match result has been updated. If you have more concerns or questions about your bets, contact Betway’s customer support for assistance.

A “not resulted” reply on Betway can happen for various reasons, which may include:

  1. The event is still ongoing: For example, if you placed a bet on a football match, and the match is still in progress, the bet will not yet have resulted. In this case, you will need to wait until the match has finished before the bet can be settled.
  2. Delay in the settlement process: This can happen for various reasons, such as technical issues, verification checks, or discrepancies in the data. In such cases, Betway may need additional time to review the bet and determine the final outcome.
  3. In the case of amateur or smaller leagues: When it comes to smaller, reverse, or amateur leagues, it may take a while for Betway to confirm the match result.
  4. Event is abandoned: Betway may fail to display the results if a game stops midway.

What happens if a game is postponed in Betway?

Betway postponed matches are treated as non-runners. However, your bet will still stand until the following day. For one reason or another, if, after 24 hours, the event has not taken place, then the bet will become void.
In the case of a multibet (bet slip has more than one game), Betway allows you to get payouts of other events. Betway will recalculate your winnings without the odds of that event included.

For example, let’s say you have four selections in your multibet – Arsenal (1.50), Manchester United (2.00), Manchester City (2.00), and Newcastle (2.00). If the Arsenal match was postponed, the recalculated odds for this multibet would be 8.00 (2.00 x 2.00 x 2.00).

That said, with soccer, postponed matches typically take place several days after the scheduled date; thus, most bets on postponed soccer events will end up being voided.

When it comes to postponed baseball matches on Betway, the 24-hour rule does apply. All bets are voided immediately. If you want your bet to stand, you need to place a new bet once a date has been rescheduled for that particular match.

So, what reasons can make an event be postponed on Betway?

  1. Weather-related issues: Some events, such as outdoor sports, may be affected by weather conditions such as heavy rain, snow, or strong winds. In such cases, they may have to be postponed to ensure participants’ safety and the smooth running of the event.
  2. Safety concerns: In some cases, an event may be postponed due to safety concerns arising from a security threat or outbreak of a contagious disease. For instance, during the COVID-19 pandemic, sporting events were postponed due to local restrictions on gatherings or players and staff testing positive.
  3. Unforeseen circumstances: Betway may also have to postpone events due to unforeseen circumstances, such as an unexpected power outage or a transportation strike. These situations can disrupt the smooth running of the event and may require it to be rescheduled to a later date.
  4. Participant availability: If key participants, such as athletes or teams, are unable to participate due to injury, illness, or other reasons, an event may have to be rescheduled to ensure that it remains competitive and exciting. For example, a 1995 Chess World Championship did not take place as the participants disagreed with the tournament format.


If you placed a bet on Betway and want to check if it was canceled, you can follow these steps:
  • Log in to your Betway account
  • Click on the “My Bets” tab at the top of the screen. This will take you to a page displaying all your active bets.
  • Locate the bet that you want to check and click on it to view the details. Look for any updates or notifications regarding the status of the bet. If the bet was canceled, it should be indicated in the status or remarks section.

If you are still unsure if your bet was canceled, you can contact Betway’s customer support team for assistance (You can use the Live-chat in Betway App). They can provide you with more information about the status of your bet and help you resolve any issues.

Betway match cancellation policy

Betway’s canceled match policy may vary depending on the specific circumstances of the cancellation. Generally, if a match is canceled, Betway may void all bets placed on the match and refund the stake to the players.

However, if the match is rescheduled to take place within 24 hours, Betway may allow bets placed on the original match to remain valid for the rescheduled match. In such cases, if a player wishes to cancel their bet before the rescheduled match takes place, they may be allowed to do so.

It is important to note that Betway’s canceled match policy may be subject to certain terms and conditions, and you should read and understand them before placing any bets. Additionally, policies may differ for different sports or events, and you should check the specific policy for the event you are betting on.


In Betway, an overall winner refers to the participant or team that wins a particular competition or tournament. For example, in a football tournament, the overall winner would be the team that takes the trophy home after beating all the other teams. When you place a bet on the overall winner, you are predicting which participant or team you believe will win the entire competition or tournament. If your prediction is correct, you will receive a payout based on the odds assigned to that team or participant at the time you placed your bet.

Betway e-wallet withdrawals take between 2 and 24 hours.

Betway may reverse a withdrawal for a few reasons. For example, Betway can reverse your withdrawal if you have not verified your account details. Also, the withdrawal may be reversed if you attempt to withdraw before meeting bonus wagering requirements. Lastly, In rare cases, technical issues or system errors can cause a withdrawal to be reversed. If this happens, you should contact Betway’s customer support team for assistance.

The processing time for Betway deposits depends on the payment method used. But generally, deposits made via e-wallets are processed almost instantly, while bank transfers may take a few business days to clear.

To check your Betway balance, log in to your betting account using your computer or phone. Once logged in, your account balance will be displayed at the top right-hand corner of the screen.

The payout limit for sports betting ranges between R500, 000 and R10 million. It all depends on how many legs are in your bets. For example, the max payout for a single bet is R500 000, 2 to 5 legs is R1 million, 6 to 9 legs is R2 million, and 20 to 40 legs is R10 million.


Nearly all South African bookmakers have similar policies regarding postponement, cancellations, non-coverage, etc. However, it is always advisable to read the terms and conditions of the bookie in question beforehand.

Betway tries to handle all these issues professionally. Thus, if you have a pressing issue regarding your bets, their customer support is always available to help.